LED SIGN TECH SUPPORT FAQ'S.
Technical Support At LED Global we believe you shouldn't have to wait until it is convenient to service your LED sign or network. We are available to service LED signs after hours. That's why we've committed ourselves to servicing everything we sell.
Replacement LED signs are available for immediate needs. Technical Support is a phone call away during regular business hours. On-site Technical support from our world-class support staff is available world wide.
Product Warranty Service: LED Global warranties our Indoor LED Signs 2 year's parts and labor. Products are replaced with working units within 7business days. Whatch out for LED companies that want you to ship back units for repair, at your expense. LED Global determines if the best option is repair or replacement of the defective product. Products outside of warentee period Customer agrees to pay for travel, materials, and labor charges required.
Our Outdoor LED Signs parts are guarantee for 5 years. LED Global is not liable for damage due to Acts of God, neglect, vandelism or product abuse, these will void product warranty.
FAQ's on LED Signs
What is an LED? An (LED) or Light Emitting Diode is a tiny chip or “die” that is reflected onto a lens by a metal reflector to produce extreme light in many different colors.
What is a Pixel? A pixel is a group of 4 to 12 LED lamps clustered together to form words and numbers.
What is a Signs Pitch? The distance from the center of one pixel to the center of the next adjacent pixel is called "Center to Center Spacing" or "Pitch".
What size sign do I need? This depends on a number of things including,
viewing distance, speed of viewers and how many messages you want to get
across at any given time. A general rule of thumb is that each 1” of text
can be seen 40 feet away at around 30 MPH. 
Can your signs be programmed using a computer? Definitely, all of LED Global’s displays can be controlled using our custom software along with an array of programming methods including, wireless, LAN, phone modem, and hardwire.
Do I have to install my sign myself? Of course not; LED Global signs are a fully installed and waranteed by our local sign shop, we have “Turn-Key” installations, hardware setup, and software training all part of our price. With outstanding technical phone support and a 2-5 year warranty LED Global makes your sign investment really work for you.
Do you have additional questions or need more information? Contact us.
US
Global Marketing Group
1805 Old Alabama Rd suite 200 Roswell, GA 30076
Toll Free (866)-881-4022 Direct Phone:
(404)-978-2229 Email:displays@ledglobaldisplays.com
web support: New Hampshire Web Design and
Marketing
We specialize in scrolling LED display signs, billboard LED signs and scrolling mobile billboards LED advertising display signs.